Can I switch my home insurance if claim has not been settled fully?

[shivkumar]

I had a small claim of my refrigerator stopped working. The claim is still pending with the claims department of ICICI Lombard. Does this now mean that I have to stay with ICICI Lombard for another year? I would much prefer to look for an alternative provider as I am not happy with how our claim is being handled... but wondering whether this would then cause even more trouble settling our claim.

Thanks in advance for your advice.

Shiv Kumar

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[Minal]

No problem at all, you can renew it else where.

[shivkumar]

No problem at all, you can renew it else where.

Thanks Minal! I am concerned that ICICI Lombard claim guys will delay my claim because I am no more their customer.

[Minal]

Thanks Minal! I am concerned that ICICI Lombard claim guys will delay my claim because I am no more their customer.

As a standard practice they cannot delay it. If they delay it beyond reasonable time, you can raise it with IRDA - IGMS complaint system.