ICICI Pru Life Insurance Policy - personal details & nominee details are not correct?

[Vikram]

I had applied for a ICICI Pru Life Insurance Policy on 10th Oct'10 from one of the branch of ICICI Bank and submitted Rs.12000/- for first two instalments, but when I have received the documents on 25th Oct'10, I had found that all my personal details are mentioned in the policy were wrong, nominee details are not correct. I have contacted the ICICI Bank branch manager, he convinced me that he will help me out to correct the policy details. Till now nothing happened and when I had enquired about this policy from the ICICI Pru Life Insurance customer care, they answered me that there is no any complaint register against this policy. What to do know?

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[VarunD]

Contact Customer Care of ICICI Pru Life - 1800-22-2020
If after that also you face problem then - http://www.iciciprulife.com/ipru/GrievanceRedressal.jsp

[CONFUSED]

Vikram - Always submit written complain, so you have something to fallback upon, if you need to. And also you can track it with the reference no provided by the insurer.

[ICICIPru]

Hi ,

We are sorry to hear your experience. Please write to us on grievance@iciciprulife.com with your policy and contact details and we will get in touch with you as soon as possible.

- ICICI Prudential