How can I connect with CIBIL to get this updated on my records?

[Manoj]

I have had a outstanding amount on credit card. The bank had issued me a settlement letter and I had paid the amount and have an acknowledgement receipt of payment. However, I have not received an acknowledgement that the issue is settled in spite of repeated requests. How can I connect with CIBIL to get this updated on my records?

[Master]

Check this article - How to Remove your Name from CIBIL Defaulter List? (http://www.policywala.com/how-to-remove-your-name-from-cibil-defaulter-list/)

[Manoj]

Check this article - How to Remove your Name from CIBIL Defaulter List? (http://www.policywala.com/how-to-remove-your-name-from-cibil-defaulter-list/)

Thanks for the update Master. But do CIBIL accept my settlement receipt or they insist for settlement letter?

[Master]

Thanks for the update Master. But do CIBIL accept my settlement receipt or they insist for settlement letter?

If the Bank is not giving you the requisite letter, you can complaint to Banking Ombudsman (http://www.policywala.com/How-to-Register-your-Banking-Complaints-Online-with-RBI-s-Banking-Ombudsman/). With the above receipt, you can also show the bank statement if you had paid by cheque. What is the issue?

[Manoj]

If the Bank is not giving you the requisite letter, you can complaint to Banking Ombudsman (http://www.policywala.com/How-to-Register-your-Banking-Complaints-Online-with-RBI-s-Banking-Ombudsman/). With the above receipt, you can also show the bank statement if you had paid by cheque. What is the issue?

I had paid the amount as cash and the cash receipt is the only document I have. Will raise with Banking Ombudsman. Thanks.