Salvage selling in case of total Loss

[suhail]

My car was assessed as total loss after an accident.

The insurance company agreed to pay total IDV less cost of salvage.

Now the question is - is salvage selling the responsibility of the Insurance company or the Insured?
Because they said that they will pay only the sum less the salvage value, which we have to find a buyer for the salvage and sell it to him by our own.

Isn't the selling of salvage the responsibility of the insurance company?

thanks
Suhail

[Matrix]

I think they had offered you the "Net off Salvage (http://www.policywala.com/claim-total-loss-constructive-total-loss-cash-loss-cl-net-of-salvage/)" where you have to find a buyer for your car. It's between you and the insurance company, you can also ask insurance company to take the salvage and pay you the full amount.

[Matrix]

If you are not happy with the way insurance company handling, you can lodge complaint with IRDA (http://www.policywala.com/How-to-file-a-Complaint-to-IRDA-for-an-Insurance-Claim/).