CIBIL : Home loan got rejected - on a credit card, which is not mine?

[Amit Kaushik]

Recently, I had applied for home loan and same has been got rejected. I had checked my cibil score and it is 550. It's also showing an outstanding amount on a credit card, which is not mine and I had never used. Even the credit card never reached me. After coming to know this I had informed the bank about this issue.

1- How to rectify this issue?
2- How to resolve this dispute with the bank?

[Matrix]

First check with your bank in writing and keep record of all the communications. Check this article how (http://www.policywala.com/content.php/452-How-to-Remove-your-Name-from-CIBIL-Defaulter-List)?
If still bank not able to answer you contact RBI's Banking Ombudsman (http://www.policywala.com/content.php/454-How-to-Register-your-Banking-Complaints-Online-with-RBI-s-Banking-Ombudsman).

[Rahul]

Check these two threads -
1- First (http://www.policywala.com/forum/showthread.php/3236-What-should-I-do-if-my-CIBIL-credit-score-is-incorrect)
2- Second (http://www.policywala.com/forum/showthread.php/3238-Error-in-CIBIL-Credit-report-how-to-correct-it)

[amanjawanda]

You have to talk to bank about that and clear all the mis understandings. This is the only way to overcome the problem